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  1. I have been a Bartercard Member for 20 years and have seen a lot of changes all to the benefit of Bartercard and not the Trader. They introduced a penalties scheme called DNET (Did Not Enough Trade).

    Has anyone investigated the fairness of this rort and is it Legal. I know it’s certainly not fair.

    Thanks,
    Ray Lastelle

    • Bartercard operates by its own rules Ray which you agree to abide by as a Bartercard trader, so I would guess that it will likely be legal if perhaps a little rough. I hadn’t heard of this one. I’ll keep it in mind for when I get into specifics with Bartercard’s upset members. Thanks for the tip! Happy trading . . .

  2. I used to work for Bartercard in the UK. I left on really bad terms hence why not using my name on this post.

    The traders were treated appallingly – only trading products with the bigger traders, cash, trade splits, over inflated value on products, selling trade pounds, forging signatures on the vouchers – with or without the permission of the trader. It was always a case of put it through and worry about the consequences later. Complaints raised were always ignored.

    With ever increased targets account managers were forced to go along with this along with begging clients to trade items that they didn’t want “to help us out as we needed it for our targets”. Getting higher credit limits for traders knowing there was no real way of that particular trader getting out of the deficit based on the sales made from that trader.

    Some of the sales team were also guilty of selling the service with such limited information that the trader had no idea what they had paid for. Then making it near on impossible for them to cancel within the time frame to get their money back.

    The DNET charges were a great tool in the office to force people to trade. There was no flexibility on this – if the trader had been open to trading but we had been unable to generate the relevant sales (a certain % of their overall negative balance – if they were in credit the DNET charge did not apply) they would still be charged.

    It was such a disappointment as in the training we were given they came across as such an ethical company with a great service.

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